Working Alongside You Every Step of the Way
Whether you’re new to etrak or a seasoned pro, our support specialists are here to help you get the most out of your etrak experience. From product tutorials to in-depth training, our support team is committed to providing you with the guidance and tools you need to achieve tangible results. No matter what stage you’re at in your etrak journey, we have your back.
Meet Your Support Team
MARC LUCCI
Director of Operations
TAYLOR PRICE
IT Application Specialist
KENDALL MACK
Marketing Manager
HERE TO HELP
Hands-on Support for Every Request
Short on time? Our support specialists are standing by to make sure your request (no matter how big or small) is handled promptly. From installation to customization, our team is here to answer any questions and keep you on track.
Hours: Monday - Friday 8:00 AM - 7:00 PM
Minimal to Zero Wait Time
Available Year-Round
On-Demand Support
Robust Library of Support Materials
Our software comes with a searchable library of articles and short video clips to reference anytime. Immediate access to our support and training materials through Helpjuice is a great resource for new staff member and users!
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