Working Alongside You Every Step of the Way 

Whether you’re new to etrak or a seasoned pro, our support specialists are here to help you get the most out of your etrak experience. From product tutorials to in-depth training, our support team is committed to providing you with the guidance and tools you need to achieve tangible results. No matter what stage you’re at in your etrak journey, we have your back.

Meet Your Support Team

MARC LUCCI
Director of Operations

TAYLOR PRICE
IT Application Specialist

KENDALL MACK
Marketing Manager

HERE TO HELP

Hands-on Support for Every Request 

Short on time? Our support specialists are standing by to make sure your request (no matter how big or small) is handled promptly. From installation to customization, our team is here to answer any questions and keep you on track.

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Hours: Monday - Friday 8:00 AM - 7:00 PM

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Minimal to Zero Wait Time

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Available Year-Round

On-Demand Support

Robust Library of Support Materials

Our software comes with a searchable library of articles and short video clips to reference anytime. Immediate access to our support and training materials through Helpjuice is a great resource for new staff member and users!

 

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